Does Anyone Care?

Is it just me, or are fewer people interested in doing a good job in whatever they do? At a time when high unemployment is all the talk on the news, why is it that those with jobs care so little?

This summer was a time of a number of projects and my wife and I were amazed at how many issues we had with workers who seemed not to care about their work. Things were done wrong, others not done or forgotten, and in all cases, got around to it when it happened to work for them. Other examples include short cuts taken, cover ups, haphazard efforts, wrong parts received and including even food orders. On and on. You see it too, both in your personal and professional life. Every day.

Maybe this is a continuation of the deterioration of pride in one’s work that I have watched over the years. Still amazes me. I was raised by a perfectionist, my dad, and while he was a bit over the top, by golly, what he did was right, period. And he demanded it of me and those who worked for him. Quite frankly, perhaps that is why Par Aide saw success all through the years in spite of being, for the most part, on automatic pilot. Had the ball washer not been built so well, with little to no problems, who knows where we would be today – probably not a leader in the industry! I truly attribute the success of Par Aide to him and he is owed our continuation of same.

To this day, our employees take pride in what they do, and no one ever leaves us. Yes it is part of our management style but perhaps more importantly, they like being a part of an organization that values quality and their work to provide it. It is certainly easier to work a job where your work is valued and you can take pride in the results of that labor. I have occasionally stopped at a work station and inspected a product set aside as defective and I was unable to see the flaw until pointed out.

This attitude is treasured in all aspects of our business. Our people want to be known as the best regardless of their function in the Company and we are quick to pass on compliments received. When a mistake is made, there is not a fear of losing one’s job, rather a sincere regret for the error and a renewed dedication to learn from it.

In conclusion, while most of our customers give little thought to the ball washers and other Par Aide items, perhaps that is because they have learned they don’t need to. That’s a good thing. We care.


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